"By using PHLEROBO, waiting times were reduced to 8.5 minutes on average. We saw a 122 percent increase in satisfaction of patients." Prof. Dr. Gökhan Akbulut, Head of the Hospital
With Phlerobo, blood tubes are labelled by robot NESLI and directly presented to blood sample taking phlebotomist.
Patients can reserve their place using mobile app . They can see off-peak times before coming to the unit.
Check in can be done via app or via kiosk.
Service calls are made via app or LCD.
The process can speed upto 3.5 times.
All steps in the process are recorded. Data analytics are offered.
Why appointment-based queue systems can not solve the clogging problem of blood testing patient flow ? How could it be solved ?
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